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Privacy Policy

 

Privacy Policy for Edit HQ

Effective Date: 11th December 2024


At Edit HQ, we respect and value the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.  By accessing or using the Edit HQ website and services, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect


We collect two types of information: Personal Information and Non-Personal Information.


Personal Information: This includes information that can identify you personally, such as your name, email address, phone number, and payment details. We collect this information when you request a quote, sign up for our services, or contact us.


Non-Personal Information: This includes data that cannot be used to identify you individually, such as browser type, device information, and website usage data. This information helps us improve the performance and user experience of our website.


2. How We Use Your Information


We use the information we collect for the following purposes:


  • To provide, maintain, and improve our services.
  • To communicate with you, respond to your enquiries, and send you important updates about your projects.
  • To process payments and provide billing information.
  • To personalise your experience on our website and improve user engagement.
  • To comply with legal requirements and enforce our terms of service.


3. How We Protect Your Information


We take the security of your personal information seriously. We implement various security measures, including encryption, to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


4. Sharing Your Information


We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:


Service Providers: We may share your information with third-party vendors who assist us in operating our business, processing payments, or delivering services, but these third parties are obligated to keep your information confidential.


Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect the rights of Edit HQ, or ensure the safety of our users.


5. Cookies and Tracking Technologies


Our website may use cookies, web beacons, and other tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device and help us remember your preferences and improve the functionality of our site.  You can control cookie settings through your browser settings. However, please note that disabling cookies may affect the functionality of our website.


6. Your Rights


You have the following rights regarding your personal information:


Access: You can request a copy of the personal information we hold about you.

Correction: You can request that we correct any inaccuracies in your personal information.

Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain certain data.

Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.


7. Children’s Privacy


Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.


8. Changes to This Privacy Policy


Edit HQ reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, with the updated date at the top of the policy. We encourage you to review this policy periodically for any updates.


9. Contact Us


If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights related to your personal information, please contact us at:


Edit HQ
Email: katie@edithq.com.au
Website: https://edithq.com.au/

Copyright © 2024 EditHQ - All Rights Reserved.

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